Privacy Policy

The security of your personal details is our business

Internet fraud is a reality, and you have to know that the business you are dealing with online is reputable and has strict safety and security measures in place.

Design Air uses the most secure online transaction systems and actively protects your privacy.
You can have peace of mind knowing that when you shop with Design Air, your personal details are protected.

 

What you’ll find in our Privacy Policy

How does Design Air collect information about me?
What information about me does Design Air gather?
Does Design Air keep my credit card information?
What will Design Air do with my information?
Is my information secure?
Does Design Air share my information?
Can I access my information?
Is my information kept up-to-date?
What happens if this Privacy Policy changes?
What happens to my information if I click through to another site?
How can I get in touch with someone about my information?
Where can I find more information about Privacy?

 

How does Design Air collect information about me?

Directly from you
We receive and store information you provide us with through online registration, online purchasing, email and phone.

Indirectly from you
We receive and store information about you provided to us through cookies, website monitoring and third parties such as credit reporting agencies or your authorized representatives.

 

What information about me does Design Air gather?

Personal details
We may collect your name, business or company name, address, telephone and fax numbers, email address, IP address, credit card and banking details.

Online information
Through the industry standard use of cookies we collect your user name and password and your patterns and preferences on our site.

Anonymous information
We may collect the time, date, IP address and URL origination of visits to our website.

 

Does Design Air keep my credit card information?

No. We do not store credit card or bank details.

What will Design Air use my information for?

We MAY use your information to:

  • contact you via phone or email for assistance or marketing purposes
  • identify you by user name and password
  • process your order
  • deliver your order
  • provide you with services and products you request
  • administer and manage services and products you request
  • assist us in developing and improving our services and products
  • interpret your attributes and parameters for using features and functions of our website
  • conduct appropriate checks for credit worthiness and fraud
  • conduct market research
  • maintain and develop our business systems and infrastructure
  • comply with any laws

 

Is my information secure?

We know how important it is to protect your information, so we use Secure Sockets Layer (SSL) software to encrypt information you provide during transactions with us.  We use 128 bit or higher SSL.

Design Air is a Payment Card Industry (PCI) compliant merchant.  PCI compliance is a set of security standards created by the major credit card companies to protect their customers from identity theft and security breaches.  Under PCI Data Security Standards we can assure you that your credit card data, account information and transaction information are safe.

 

Does Design Air share my information?
We will never sell your information.
We respect your privacy and appreciate your business.  We will not provide any third party with your information unless absolutely necessary.  If and when it is necessary to share your information, we will take all reasonable steps to ensure the third parties are bound by confidentiality and privacy obligations in relation to your information.

 

Can I access my information?
You have a legal right, in most instances, to access your personal information.  Most information can be viewed and updated on your account page.
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Is my information kept up-to-date?
We take all reasonable steps to ensure that your information is accurate, complete and up-to-date.  It is your responsibility to let us know if there are any errors in your personal details and/or if any changes need to be made.

 

What happens if this Privacy Policy changes?

We value your business and your privacy.  If any changes are made to our Privacy Policy, we will post the changes on this page.  Your continued use of our website will signify your consent to the changes.

 

What happens to my information if I click through to another site?

If you click through to other sites from designair.com.au, you are responsible for checking the privacy policies of those sites.  We can assume no responsibility for the information and content of other sites.

 

How can I get in touch with someone about my information?

Simple.  Call us on (07) 5500 4555 or email us.

 

Where can I find more information about Privacy?

Go to the Federal Privacy Commissioner website.

 

Do you feel safe now?  Are you ready to shop?

Start on our home page or jump right into shopping.

 

Thank-you for trusting Design Air