Delivery Policy

Delivery is quoted individually

Shipping and delivery are not included in our product prices and will be quoted separately after your product order has been received.

We will work with you to determine the most effective delivery method for your specific order and location.

You will be able to select door-to-door delivery or pick-up from a warehouse in your nearest capital city.

Depending on the delivery method selected, please allow a minimum of 3 days for metropolitan deliveries and possibly longer for deliveries outside the metropolitan area.

 

3 easy ways to find out how much delivery will cost

  1. Call us on (07) 5500 4555 or Email us BEFORE you place your order for a delivery estimate only.
  2. Call us on (07) 55004555 or Email us AFTER you place your order to discuss your delivery preferences and to obtain a fixed price.
  3. We will call or email you after your order has been received to discuss your delivery preferences and to provide you with a fixed price.

 

 

You must pay the delivery charge before your product order is dispatched

We will provide you with an invoice for delivery after we have agreed on the best delivery option for you.
For liability reasons we must receive the delivery payment before we dispatch your product order.

 

General Delivery Terms

The most effective method for delivery of your order will be agreed upon by you and Design Air.  The following general terms will apply for all deliveries:

  1. Door-to-door deliveries must be to a clear and legitimate address.  P.O. box addresses will not be accepted.
  2. Door-to-door deliveries must be received and signed for upon delivery.  Under no circumstances will deliveries be left on site without being signed for.
  3. Delivery dates will be dependent upon method of delivery and stock availability.  Please call us on (07) 5500 4555 or email us if you would like to check stock availability before ordering.
  4. Delivery dates will be given once a delivery method has been arranged and stock availability has been checked.  Timed deliveries, however, cannot be guaranteed.
  5. Design Air accepts no responsibility for delivery delays.

 

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